If you are unable to resolve your Sync issue using the resources above, please submit your Sync logs and open a case with our Product Support team who will help you troubleshoot the problem further. Mac packages cannot be converted to folders.If you dont see the Menu bar, you may need to adjust your General preferences. Folders cannot be converted to Mac packages The Dropbox Smart Sync issues usually occurred while opening Microsoft Office files, words, excels, and PowerPoint. On a Mac, youll see the OneDrive cloud icons on the top Menu bar. ![]() To see the list of current problem files, go to the Box Sync icon in your system tray or menu bar and select the "Error Syncing File" option:Ĭheck the list below for the error notification you've received:ĭependency failed - check for other problem files If the icon is not there, try restarting Box Sync from the Start Menu or Spotlight Search.īox Sync provides detailed user notifications if a file cannot be synced.If the Box icon is gray (gray "b" on mac), make sure you are logged in to Box Sync.On Windows this is a blue Box, on Macs it is a black "b".Needless to say, you need to make sure that the folder you are trying to access has been synced with Dropbox or not. The Box icon appears in the system tray/menu bar to indicate that Box Sync is running and you are logged in. Solution 1: Check Selective Sync Folders.If there are red icons, there was an error syncing that item.If there are yellow icons, Box Sync is scanning your folder tree and/or syncing your content.On Windows, if there are no icons, you may be logged out of Box Sync.Files and folders with blue check mark icons indicate successful syncing.It will be on a local native drive by default. If the Box Sync folder is not here, make sure you have Box Sync installed and that is it installed on a local native drive (not a network or external drive). ![]() You should also restart any iOS devices or other Macs that are linked to your iCloud. Your user profile should be highlight toward the left under Current User. To check whether it is: Open your System Preferences.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |